Privacy policy

All information on this website belongs to MONARE Stone Co. ®️, a registered trademark. All content is the property of this brand. The use of images or information without prior written authorization from the company's legal representative is prohibited.

Product photographs do not represent the actual size of the piece. Colors and visual characteristics may vary slightly from the actual product due to lighting and screen settings.

MONARE Stone Co. ®️ is committed to ensuring the privacy of personal information obtained through its online services. We suggest you read the policy described below to understand how your personal information is handled.

PERSONAL DATA
At MONARE Stone Co. ®️, we collect information from various areas of our websites. The information requested varies by site and is stored in separate databases.

The information provided must be truthful and complete. The user is responsible at all times for the data provided, and MONARE Stone Co. ®️ will not be held liable for it under any circumstances.

We request information such as:
First and last name
Complete shipping address, including postal code
Email address
Phone number
WHAT ARE COOKIES AND HOW ARE THEY USED?

Cookies are small information files that the website sends to your browser and that are stored on your computer's hard drive. They are used to determine your preferences when connecting to our website's services, as well as to track certain behaviors or activities you perform within it.

In some sections of our site, we require that the user have cookies enabled, as some functionalities need them to work. Cookies allow us to:
a) Recognize you when you enter our site and offer you a personalized experience.

b) Remember the personal site settings you have specified.

c) To calculate our audience size and measure certain traffic parameters, since each browser that accesses our sites receives a cookie that is used to determine frequency of use and which sections of the site are visited, thus reflecting user habits and preferences. This information is useful for improving content, headlines, and promotions for users.

Cookies also help us track certain activities; for example, in some of the online surveys we conduct, we may use cookies to detect if a user has already completed them and avoid displaying them again. Cookies will allow you to take full advantage of the features we offer, so we recommend that you keep them enabled.

The use of cookies will not be used to identify users, except in cases where possible fraudulent activity is being investigated.

USE OF INFORMATION
The information requested allows MONARE Stone Co. ®️ to contact users and potential customers when necessary to complete sales processes, as well as to follow up on their orders. MONARE Stone Co. ®️ will also use the information obtained to:

Provide efficient service.

Inform you about new products, collections, or services related to those you have contracted or purchased.

Fulfill our obligations to our customers.

Inform you about changes to our products or services.

Provide better customer service.

LIMITATION ON THE USE AND DISCLOSURE OF INFORMATION
In our email notification program for promotions, offers, and services, only MONARE Stone Co. ®️ has access to the collected information. This type of advertising is done through promotional emails, which will only be sent to you and contacts registered for this purpose; you can modify this setting at any time. Occasionally, the emails sent may include offers from third parties who are our business partners.

PROTECTION
The security and confidentiality of the data that users provide when contracting a service or purchasing a product online will be protected by a secure server that uses the Secure Socket Layer (SSL) protocol, so that the data sent will be transmitted encrypted to guarantee its protection.

However, despite having increasingly secure tools, the protection of data sent over the Internet cannot be guaranteed 100%. Therefore, once we receive the information, we will do everything possible to protect it.

CHANGES TO THE PRIVACY NOTICE
We reserve the right to modify or update this privacy notice at any time to adapt to new legislation.